Shipping policy

Shipping Policy

Last updated: November 10, 2026

This policy applies to orders shipped within the United States. Saltair offers free Standard Shipping.

Processing and transit times

Orders are normally processed within 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days in transit. Weekends and United States federal holidays are not business days. These timeframes are estimates and are not guaranteed delivery dates.

Tracking

When tracking information becomes available, it will be sent to the email address used for the order.

Address changes

If an address is incorrect, contact Support@thesaltaiirx.com as soon as possible. We will review the request, but an address change cannot be guaranteed after an order has shipped.

Delays, loss, damage, and misdelivery

Carrier delays can occur. If tracking is delayed, an order appears lost, a package arrives damaged, or tracking shows delivery to the wrong location, contact us with the order number and any available photos. We will review the shipment and coordinate the next appropriate step with the carrier or customer.